At the end he spent 3 hours in install and majority of his time was spent on Humidifier install for which labor was included in the quoted price. He even didn't know that Nest install with Humidifier requires a PRO install and manual does not come with Nest and again he had to make calls to figure that out. ![]() He also struggled to find out how to install nest. He also did not have right tools to complete the job, so he had to call their guys and waited to get him sheet metal etc. The technician that came was fairly inexperienced to the point that he had to call few people to figure out how connections should be made from Humidifier to the furnace. I was told that Nest does not take more than an hour to install especially because my home is new and it does have all the wires required. They quoted me installed cost of $595 for Humidifier and $90/hr to install the Nest. I called Horizon Heating for installing a new Humidifier (Supply and install by Horizon) and Brand New Nest Thermostat (Install only). We then mail it for you, so you don’t have to ever worry about it.I am very disappointed by their poor quality of work, unfair prices and terrible customer service. If there is a heating or cooling utility rebate that you qualify for, we completely fill out the forms, include all required supplemental info, and all you do is sign the paperwork. We then provide you with the proof that this was done, we also have this information in our system, so if you misplace any paperwork, it does not affect the ability for us to exercise a warranty claim if it is ever needed. It is part of our post installation procedure to do any and all warranty paperwork, rebate paperwork, etc. The second is a recent trend to also offer a longer warranty coverage if the product is registered through the company’s website, this usually needs to be performed within 60 days of the date of installation.Īs a Horizon Services client, if you elect to have us perform an equipment installation for you that requires any form of warranty registration to ensure your investment has the best coverage available, you can rest assured that this is being done for you. The first is what they offer as a minimum warranty. When it comes to equipment warranties these days, most manufacturers in the HVAC industry have (2) different warranties. ![]() We also work to keep your drains, refrigerant lines, and coils immaculately clean, so your HVAC system runs like a dream even on the hottest days of summer. Horizon Service deals with many kinds of A/C units, from outdoor condenser units to swamp coolers. Now is the perfect time to get your air conditioning system inspected and repaired or replaced, if necessary. Air Conditioning Repair, Service, and Installation Many of these issues can be fixed quickly and efficiently, but must be dealt with early. ![]() Call us immediately if you notice problems like dirty filters, odd noises, or air that doesn’t heat your home fast enough. An inspection could have saved many of our clients money on a completely new heating system. We cannot stress enough how important it is to get your heating system inspected before, during, and after the peak of winter. We offer both repair service and installation, as well as boiler tune-ups and heating inspections. We work with heat pumps, radiators, gas and forced air heaters, baseboard heaters, and many other models. To keep you warm and comfortable, Horizon Services offers unmatched heating repair services. Spring is edging ever closer, but in the meantime it’s cold, especially in Englewood.
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